Staffing Multiple Residences: One Team, Two Teams, or Something Smarter?

The second home doubles your square footage and triples your staffing complexity. The third home is where improvisation ends and structure becomes the only thing that works.

The three models

• Traveling team: your core staff moves with you — maximum consistency, maximum cost
• Local teams: each residence has its own staff — efficient, but standards drift
• Hub model: a central estate manager runs local teams at each property — the structure of choice for three or more homes

The handover is the whole game

Multi-residence staffing fails at the seams: the housekeeper who did not know the principals arrive Tuesday, the chef who provisioned for the wrong week. Professional households run written handover protocols — arrival checklists, preference files, readiness standards — that travel with the family even when the staff does not.

Who runs it all

Above a certain scale, the answer is an estate manager with multi-property experience: one person who owns standards across all residences, reports to you directly, and makes geography disappear.

Elite Swiss structures and staffs multi-residence households across the USA — from city-plus-Hamptons pairs to five-property portfolios. Tell us your map, and we design the team that covers it.